Register a Complaint

Wisconsin cities no longer have any jurisdiction over cable television operators - now called video service providers.*  Oversight of video service providers is now split between the Wisconsin Department of Agriculture, Trade and Consumer Protection and the Department of Financial Institutions. 

The State is funneling all complaints through DATCP and will forward complaints as appropriate to DFI.

Wisconsin Department of Agriculture, Trade and Consumer Protection Complaint Form

If you cannot fill out an online complaint, you can try writing to DATCP:

Wisconsin Department of Agriculture, Trade and Consumer Protection
2811 Agriculture Drive, P.O. Box 8911
Madison, Wisconsin 53708-8911, (608) 224-5012

We ask that you let WCM know about the problem you are having. This will help us when we talk to legislators about the changes we need in law. WCM Video Service Provider Complaint Form

Ideally, you will fill out both forms! Thanks! If we can help you in any way, contact Mary at exec@wisconsincommunitymedia.com

*State franchise legislation was passed in Wisconsin in 2007.