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Cable TV complaints go to the State

Since 2008, the State of Wisconsin is in charge of cable television regulation. Wisconsin cities no longer have any jurisdiction. Oversight of video providers is now split between the Wisconsin Department of Agriculture, Trade and Consumer Protection and the Department of Financial Institutions.  The state is funneling all complaints through DATCP and will forward complaints as appropriate to DFI.

 DATCP Consumer Complaint Website Online Telecommunications Complaint Form

Wisconsin Department of Agriculture, Trade and Consumer Protection
2811 Agriculture Drive, P.O. Box 8911
Madison, Wisconsin 53708-8911, (608) 224-5012